Return to site


COO Geovannie Concepcion reveals more details about casual dining's latest scaled-down venture.

The Famous Dave’s barbecue chain revealed last week that it plans to develop a delivery-only format to capitalize on the off-premise sales boom, a popular strategy these days among casual-dining chains. Red Robin, for instance, now has five delivery-only units open, and two concepts in Bloomin’ Brands portfolio, Outback Steakhouse and Carrabba's Italian Grill, are collaborating on eight delivery-and-takeout-only combo units.

An interview with Famous Dave’s COO Geovannie Concepcion provided additional details about what the chain’s new venture might be like. Here’s what he divulged.

RB: What name will be used for the delivery-only outlets?
Concepcion: The name of the new locations will remain Famous Dave’s BBQ.

Q: Will it indeed be delivery-only, i.e., no takeout as well as no dine-in service?
A: We are looking at reducing some large footprint stores to counter service, with smaller dine-in footprints and delivery-only models. The function of the restaurant will depend on the market and the available real estate.

Q: Will the menu be the same as the one in a conventional Famous Dave’s?
A: No, the menu will be more limited. Guests can expect to see 25% to 40% of the full menu, depending on the market.

Q: What service will be providing the delivery aspect?
A: We have national agreements with Uber Eats, Grubhub, DoorDash and Amazon. We will also work on a regional basis with smaller providers.

Q: Will all the delivery be done by a third-party, or will self-delivery be tested too?
A: We will do self-delivery on catering, and will test self-delivery in some more rural markets.

Q: Will alcohol beverages be delivered along with the food?
A: Not at this time.

Q: How many people will it employ versus the staff of a conventional Famous Dave’s?
A: This is dependent on sales. Generally with this volume we can anticipate 25% of the normal staff.

Q. What is the construction cost, and how does it compare to the cost of a full-sized unit?
A. This is market-dependent. For delivery-only, construction costs are significantly lower than our normal build outs, ranging from $300,000 to $750,000, versus $1.2 million to $1.8 million [for a conventional unit.] We are also looking at shared kitchen space with minimal initial investment.

All Posts

Almost done…

We just sent you an email. Please click the link in the email to confirm your subscription!

OKSubscriptions powered by Strikingly