WizeChef has integrated its Order Now software into WEUNGRY, an online ordering platform.
Order Now is an off-premise, omni-channel ordering platform that captures and submits all customer takeout and delivery orders placed by phone, website, mobile or chat.
It integrates into multiple POS systems, meaning once the order is submitted, it is incorporated directly into the restaurant's POS and operational system for optimal efficiency. Order Now also captures all customer information and customer order history so customers can easily re-order and restaurants can keep in touch with their customers.
"For many restaurants, the delivery market is either untapped or a phenomenal growth area that comes with operational hurdles," he said. "Current out-of-house delivery options require additional tablets and dedicated team members to accept delivery orders and re-enter them into the restaurant's POS system. With our integration with WizeChef, our restaurant partners will be able to streamline the entire delivery process with Order Now sending delivery orders direct to their POS without the need to transfer orders from tablets, resulting in an efficient and premium experience. Order One will also capture customer order history so customers can simply and easily reorder from any channel."
Through Order Now, customers can not only place their order via the restaurant's website, they can also call in their delivery order and speak with a live agent. These agents are trained as brand ambassadors to be well-versed with the restaurant's brand, know the menu inside and out, and provide quality customer service.
The result enables restaurants to offer the best possible off-premise experience to their customers. With WizeChef's unified phone, mobile and online ordering platform and related services, such as data capture, live phone support and real-time order monitoring and issue resolution, no other company in the space provides a similar solution.
